FAQ

Family and business photographer serving Keller, Eagle Mountain, Southlake, Trophy Club, and surrounding areas.

PHOTO SESSIONS:
I am a luxury photographer that offers a variety of branding and portrait sessions. I can help you with headshots and lifestyle branding shots for your small businesses, as well as your family, graduating senior and other like sessions. I specialize in creative or fantasy shoots as I have a background in graphic design and love to explore that creative space.

DESIGN SERVICES:
I can help you with graphic design services for your small business and create logos, flyers, brochures, indoor and outdoor signage, digital graphics for social media, websites, apparel, merchandising and more. I can see your project through from ideation to production, and be your one stop shop to get your project executed.

Schedule a FREE 30-minute consultation, so that I can better understand how I can be of service to you! 

What types of SERVICES DO YOU PROVIDE?

PHOTO SESSIONS:
Technology has come far these days and we have the capability to take better quality pictures than ever before. But when you decide to invest in hiring a professional photographer, you eliminate the worries about someone in your family missing out on being in picture or having to worry about how to pose and execute the photoshoot on your own as I also have partners for hair, makeup, and wardrobe upon request. I can guide you and work with you with your shoot, as well as produce high quality images that will last a lifetime and create wonderful memories! Visit my portfolio here.

DESIGN SERVICES:
When you hire me, you will not only get a designer, but a strategic business partner that will help you bring your creative ideas to life. I do not just focus on a visually aesthetic deliverable, I also want to make sure it's functional and caters to your specific need. Check out my design portfolio for samples of my work.

WHY SHOULD I HIRE A PROFESSIONAL?

PHOTO SESSIONS:
Deposits are refundable if the session is cancelled within 48 hours of the session. Some sessions require that I pay my own deposit for props, studio rentals or other partnerships, and it is difficult to fill your spot in most cases within a shorter timeframe.

DESIGN SERVICES:
Fees are not refundable if work has started on the project, as fees as based on the hours spent working on the project. Monthly retainers are available on a month to month basis. It is up to the user to use up all the hours within the retainer, and no refunds are given for unused hours.

IS MY DEPOSIT REFUNDABLE?

PHOTO SESSIONS:
Life happens! Sometimes we have to reschedule or cancel a session for things beyond our control. I encourage you to reach out to me via email at info@mycreativechelle.com or send me a message at 682.318.5024 if this situation arises, and I can work with you.

DESIGN SERVICES:
Please reach out to me if there is the rare occasion that design services need to be rescheduled or cancelled.

WHAT IS YOUR CANCELLATION AND/OR RESCHEDULING POLICY?

HOURLY SESSIONS: 60 Minutes
MINI SESSIONS: 20 Minutes
HEADSHOTS (STUDIO): 15 Minutes
HEADSHOTS (ONSITE): 30 Minutes

HOW LONG IS MY PHOTO SESSION?

AFTER BOOKING YOUR SESSION:
After your session is booked, I will schedule a FREE consultation, either in person or via video conference to get to know the subject more and discuss ideas and location. Makeup, hair and wardrobe services can be added during this time if needed.

AFTER YOUR PHOTO SHOOT:
After the shoot, I will schedule a gallery viewing session in my studio within a few days of your shoot and showcase the unedited images to the client and give them the power to narrow it down to their favorites. Signature hourly sessions receive 8 edited images, and minis receive 5.

PRINT AND DIGITAL BUNDLES:
If you absolutely need more images, I have digital image bundles available for you! You can download additional images for $25/image, or purchase a 10 or 15 digital download pack.

Print bundles and a la carte items are also available.

I BOOKED A SESSION. WHAT'S NEXT?

Creative Chelle Studio retains the rights photos taken, and may use it for marketing purposes unless otherwise requested.

WILL I OWN THE RIGHTS TO MY PHOTOS?

Not a problem! I have a few Small Business Solutions that could fit your needs:

SMALL BUSINESS KICKSTART BUNDLE ($500): Logo Design, Headshot, Business Card Design and 50 printed business card.
HOURLY DESIGN SERVICES ($75/HR):  A minimum of 2 hours is required for most projects. Choose this option if you have a quick flyer or digital graphic that you need taken care of!
MONTHLY DESIGN RETAINERS: 4, 6 and 8 Hour Monthly Retainers are available for those that have a lot of projects, but don't know where to start. Available on a one time, or a month to month basis. 

I NEED DESIGN HELP, BUT I DON'T KNOW WHAT I WANT YET.

Send me an e-mail at info@mycreativechelle.com or send me a message at 682.318.5024 if you have any other questions or concerns.

HAVE MORE QUESTIONS?